APRIL 2, 1993

The Lake County Board of County Commissioners met in special session on Monday, April 2, 1993, at 9:00 a.m., in the Board Room, Sun Bank, N.A., Leesburg, Florida. Commissioners present at the meeting were: Catherine Hanson, Vice Chairman; Don Bailey; Welton G. Cadwell; and Rhonda H. Gerber. Others present were: Fletcher Smith, Community Services Director; Craig Haun, Fire & Emergency Services Senior Director; Jim Stivender, Director of Public Services; Annette Star Lustgarten, County Attorney; Mike Anderson, Facilities & Capital Improvements Director; Russ Giesey, Director of County Agriculture Extension Service; Mark Knight, Principal Planner; Eleanor Anderson, Director of Office of Budget; Lois Martin, Director of Human Resources; Bruce Thorburn, Interim Director of Information Services; Kelly Soucy, Purchasing Supervisor; Greg Stubbs, One-Stop Permitting Center Coordinator/Director Development Regulations Services; Dave Warren, Tourist Development Director; Peter F. Wahl, County Manager; Ava Kronz, Administrative Assistant to the County Manager; Jim Barker, Director of Pollution Control; and Toni M. Riggs, Deputy Clerk.


The Lake County Retreat session was presented by Ms. Marilyn E. Crotty, The Institute of Government at The University of Central Florida. Ms. Crotty provided an overview of the last two sessions, which involved the Myers-Briggs interpretation and skills.

Through discussion, those present established the following as "Norms", in order for their communication to be made clear to one another: honest communication; respect for others ideas; understanding others perspective; awareness of impact of decisions - long & short term implication; creativity; relaxed atmosphere; and open mindedness.

Discussion occurred regarding the Mission Statement put together by those present at the last retreat meeting. After making a considerable amount of suggestions, the following Mission Statement was found to be acceptable by all:

Lake County government's vision is to provide for its diverse citizenry a quality of life which includes optimum economic, educational and cultural opportunities in a healthy, safe, clean and sustainable environment.


At 10:00 a.m., Ms. Crotty stated that the meeting would be in recess for 15 minutes.


Ms. Crotty stated that ideas had been presented for values at the last retreat meeting, with the following "Personal Ethics" being the first to be discussed:

The personal ethics of elected County officials and County employees are deemed to include the following elements:

1. Honesty - absolute truthfulness in all matters.

Provides information to assist in understanding

the issue based upon the available facts.

2. Loyalty - stand by and support organization without


3. Directness - providing information clearly without


4. Trust - rely on representation and actions of others

without doubt.

5. Sincerity - mean what is said.

6. Respect - honor a person's qualities and reflect

that honor in response to that individuals qualities.

After further discussion of "Personal Ethics", it was decided that the phraseology was confusing and too detailed. Ms. Crotty suggested that those present select three (3) individuals from the group to take the above proposed language, along with the following language, which had been proposed for other values, and develop wording that will give a clearer understanding of the ideas being presented.

The second area of values to be established by those present was "Quality Service", with the following wording being proposed:

We believe that the Quality of Service of the

members of Lake County Government will incorporate

efficiency, reliability, and a positive attitude

toward the citizens, the job, and one another. We

envision an atmosphere committed in accountability

and professionalism to all citizens of Lake County.

The third area of values proposed by those present was "People", as follows:

People are our greatest resource. We value people,

both employees and citizens, by treating them with under- standing, caring, concern and dignity. We believe that

every person has value and something positive to contribute

and should be given the opportunity to maximize their talents,

skills and abilities.

The final value to be established was "Creativity/Innovation", as follows:

We value creativity and innovation from those who walk

in County government, because they bring new ideas to the

way services are provided to its citizens. Diversity provides

richer and more varied ideas and viewpoints, which through

teamwork enhances the organizations ability to realize its


At this time, it was noted that Commr. Swartz, Ms. Kronz and Ms. Lustgarten would be working together on the language that has been presented for the values.

Ms. Crotty divided those in attendance into smaller groups to work on defining the goals and objectives for the County. She stated that a nominal group technique would be used. Ms. Crotty stated that each individual will write down a list of priorities for Lake County government for the next fiscal year. Once a list has been formed, each group will make a composite list, and rank the top five priorities.

Discussion occurred regarding each group's list of priorities, with the total group establishing one list of priorities, as follows: 1) economic development; 2) priority setting - services; 3) communication - internal/external (internal efficiency & fiscal accountability); 4) quality of life.

The total group was divided into smaller groups to develop one goal, with 1-2 objectives, for each of the four priorities established by the total group.

Each group discussed its established goal and objectives. Ms. Crotty stated that this was an activity that will assist Lake County in establishing a format for its goals and objectives that can be presented for action.

Ms. Crotty stated that this was the first of the quarterly meetings to be scheduled by the Board of County Commissioners.

There being no further business to be brought to the attention of the Board, the meeting adjourned at 12:30 p.m.